About our loyalty programme

The Be Healthy Loyalty Programme is our free rewards programme that lets you earn rewards for what you’re already doing for your dog or cat, including wellness exams, vaccinations, preventative care, and parasite control. You earn rewards automatically and redeem them for services on your next visit. This is our way of showing our appreciation.


Be Healthy Loyalty Programme Features:

  • Accumulate paw points with every visit.
  • Redeem your rewards for services.
  • Fully automated programme
  • See your loyalty balance at the kiosk each time you check-in.

How do I join?

Please speak with our customer care rep at the front desk when you are checking out. We will ask you to enter your name and phone number at the kiosk. It’s that simple!

How do I earn paw points?

You earn paw points in these ways:

  • 1 paw point for every $100 spent per invoice
  • 3 paw points for purchasing 12 months of Heartgard
  • 1 paw point for downloading our VitusVet App
  • 5 paw points when you buy a Be Healthy Preventive Health Bundle

What do I do with the accumulated paw points? 

You redeem your paws points for rewards:

  • $100 credit towards a future purchase – 20 paw points
  • $50 credit towards a dental cleaning –  10 paw points
  • Complimentary nail trim – 5 paw points
Terms and Conditions
  1. Participation is free and optional.
  2. Redeem your rewards for services —services and purchases excluded from earning rewards: Be Healthy Preventive Health Bundle items and services; Previously discounted products and services; Prescription and regular dog food; Some over-the-counter items.
  3. Invoice must be paid in full at the time of service to receive paw points. 
  4. Paw points cannot be combined or transferred. 
  5. There is a limit of 1 redemption per transaction per day unless unrelated to the same invoice.
  6. Paw points expire 12 months after they are earned.
  7. Rewards cannot be used at the visit redeemed (cannot be used at the same visit during which it was earned).
  8. Rewards are not redeemable for cash.
  9. Heartgards are to be bought at one visit to gain the paw points.
  10. Animal Medical Group reserves the right to discontinue and modify the Be Healthy Loyalty Programme at anytime.